FAQs

Shipping

How long after my order is paid will my order ship?

We prepare and ship all orders within 3 business days. Customers will receive a tracking number from USPS.

Returns & Refunds

What’s your return/refund policy?

Due to COVID circumstances, we do not accept returns. If you received incorrect or damaged products, we will gladly exchange it for you or provide a refund on a case-by-case basis. Any incorrect or damaged products must be reported within 24 hours of reported delivery. 

Order & Payment

Can I cancel my order?

If you change your mind about your order, you have the option to cancel your order within 12 hours of purchase. To cancel your order, please send us a message on the contact us page.